Vinted Members Voice Anger About Sizing Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change to its shipping options after backlash from users.
